Why was my withdrawal request rejected?

According to the licence requirements, we must make sure that the chosen payment method really belongs to the player whose data is indicated in the profile. If you have not yet enabled verification of your payment system, please do so. You only have to do this once, there will be no further requests in the future. In the event of a rejection of your withdrawal application, a message will be sent to your registered e-mail address. The message will describe the reasons for rejecting the withdrawal of funds and the requirements that must be met. If you do not receive such a message within several days, you may independently contact our Support team or online chat on the website.